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Saturday, January 19, 2019


REQUIREMENTS FOR MEETINGS


a.                   Notice: A written notice must be sent to all entitled to attend the meeting. The Company Act lays down that notice of the meeting must be sent to the members at least 21 days before the date of the meeting.

The notice must be sent in accordance with the prescribed rules and regulations. Reasonable time is required depending on the nature of the meeting. The notice must specify the date, the time and the venue of the meeting.

b.                  Agenda: The term, ‘Agenda’ refers to a document containing issues to be discussed at the meeting.

 It means the list of things to be done at a proposed meeting. It is in the form of statement specifying the order in which different matters are to be taken up in the meeting.
It helps the members to come prepared for the meeting.

The secretary prepares the agenda in consultation with the chairman.

Generally, the agenda is sent to the members along with the notice of the meeting. It also enables the chairman to conduct the meeting smoothly. Items that are to be on the agenda can be taken up in he meeting only with the permission of the Chairman. 

 While drafting the agenda, the secretary should bear in mind the following points:
i.                    Agenda must be explicit (open) and clear
ii.                  It should be stated in brief
iii.                Each Item on the agenda should be serially numbered
iv.                All items of similar nature should be placed together

c.                   Quorum: Quorum means a specific minimum number of qualified persons whose presence is necessary to transact the legally binding business at  a meeting.

 The members who constitute the quorum must be effective members ie. The meeting is not legally constituted when the quorum is not present. Therefore the business transacted at the meeting or any resolution passed thereat becomes invalid.

If the quorum is not complete the chairperson will wait for half an hour.

 If even then the quorum is not complete, the meeting shall be is adjourned for a further date.

d.                  Procedure:Normal procedure consists of the following:
i.                    First of all the Chair ensures the meeting was properly called up with due notice and quorum is complete.
ii.                  The meeting begins with the recording of attendance of the members. Names of the members who are absent are also recorded.
iii.                The minutes of the previous meeting are read out and confirmed.
iv.                The items on the Agenda are taken up on by one. The secretary notes down the observations and remarks of the participants

e.                   Motions: A motion is a proposal moved at a meeting for discussions and later decision.
It is a formal step to introduce a matter for consideration by a group.
Motions can be oral or in writing, the written form being known as a resolution.
 In formal procedure a motion must be duly proposed and seconded. Rules generally lay down that motions should be in writing, signed by the mover and be handed to the chairperson or secretary.

 It is essential that motions should be within the powers of the meeting and also relevant to the purpose for which the meeting was called.

After a motion is moved, it is taken up for discussion. After discussion the meeting may accept or reject the motion.

f.                   Amendments: An amendment is a proposed alteration to a motion. The regulations normally provide that any member other than the proposer and seconder of the motion can move or second an amendment to it.

The effect of an amendment may be either (a) to omit or insert or add certain words to the motion, or (b) to omit certain words and add or insert other words.

g.                  Ascertaining the sense of the house: When a motion is under discussion, different members express different opinions and agreements. Therefore, the chairman has to put the motion to vote in order to ascertain (find out) the sense of the House.  Through voting members can express their views formally in favor of or against the motion.


MEETINGS, AGENDA AND MINUTES

A meeting is a formal gathering of person’s information for a purpose of discussing and deciding matters of common interest to all of them.
It requires specials arrangement and therefore the topic(s) to be discussed in the meeting has to be decided in advance.

 All the individuals expected to attend the meeting are informed about the date, time and venue of the meeting. The seating arrangement are made has to be decided in advance. There should be proper lighting and temperature control.
All equipment such as microphone and visual aids are to be provided.
Arrangement should also be made for writing pads; pens and refreshments etc. meetings are supported by written communication like notices to bring people together, agenda to structure the meeting, minutes to record the proceedings, etc. Persons to participate in the meeting need both speaking and listening skills.

NEED FOR MEETINGS

Meeting may be needed for the following purposes:
i.                    Exchange of information
ii.                  To get feedback
iii.                To consider proposals
iv.                To arrive at a consensus
v.                  Meeting provide vertical as well as horizontal communication
vi.                Meetings are a means for of finding solutions to problems
vii.              Coordination between different parts of the organization
viii.            Provide opportunity to the participant to gather info about the organization
ix.               Help in developing skills in presenting ideas and theability to analyze and argue

Important Issues during communication using Nonverbal communication.

 

 Space, Surroundings and Time.

a) Space language
Nonverbal signals which are mutually understod by the sender and the receiver originate from many sources.  One such important source is the space around us which communicates in its own way. Communication experts call the dimension of communication ‘proxemics’. It is the study of how we communicate with the space around us. Proxemics may also be called space language.  The word ‘space’ here means the distance between the sender and the receiver in oral communication. This distance called ‘proximity’ can be divided into the following categories:

(i)                 Intimate space language (physical contact to 18 inches): Here very close contact is maintained within the space of 18 inches.
It is the most suitable distance for use of body language because most of our body movements originate from this area.
Only very special people like our family members, relatives, and close friends enter this space.

In often speak in whispers or at low pitch and low volume to them. Within this small circle, body language is used more than words. Handshakes, a pat on the back, eye contact, etc are very commonly used in this space.

Intimate space is very suitable for highly confidential talks and decisions concerning sensitive matters.

(ii)               Personal space language (18 inches to 4 ft): Personals space extends from 18 inches to 4 feet. Here we use above the closed circle of intimacy around us. We have normal conversation with our close friend, colleagues and visitors. Communication in this space is also largely personal in nature. But it is generally relaxed and casual.


(iii)              Social space language (4 to 12 feet): Social space extends from 4 feet to 12 feet. This space is used mostly for formal and official relationship. Most of the business communications take place in this area.
Communications in social space are dominated by reason and planning rather than and emissions and feelings.
Therefore, it is the most important spatial dimension in business communication.
This space is mostly used for formal and official relationships. Most of the business communication takes place within this area.
(iv)             Public space language: (> 12 feet as far as you can hear): This larger area extends beyond 12 feet.
  Communication in this space is highly formal and objective. High pitch voice is used so as to be heard by a much larger group.
 Public address system may have to be used in case the space extends as far as we can see. Election rallies are examples of public space language.

(v)               Fixed and semi-fixed space: Fixed space refers to permanent features like room sizes, walls, building and its total capacity; etc .These permanent features determine who interacts with whom, how and for what purpose. 

In semi fixed space the physical features are changeable and can be rearranged. This flexibility permits the use of variety of spaces to conduct different types of communications.
 For example, the same furniture can be arranged or rearranged for a presentation in an interview or group discussion. Thus, fixed and semi fixed spaces have important implications for communication.



b) Surroundings
The physical environment around us speaks their own nonverbal language. Surroundings consist of a large number of objects Two parts of surrounding are colourand layout. We get meanings from our surroundings. Similarly, our choice of colour and design give signals to others.
(i)                 Colour: Colour has been used to convey meaning since time immemorial. Different colours are associated with different attitudes behaviour patterns and cultural background. White is generally associated with peace and chastity. Pink, red, yellow green and blue represent cheerfulness and pleasant condition. Black and grey are associated with dull mood and negative feelings. Right choice of colour for our clothing, home and office interiors and decoration pieces is helpful in effective in communication. Indifference to choice of colour is a sign of poor cultural background.

(ii)               Layout
The space arrangement of an office, the furniture and its design, etc; are important in communication. A taste fully decorated office creates good impression. The layout and design of an office also projects the image of the organization. Therefore, expert designers are employed to do up the interior or design of offices.

c) Time:
All communications must be rightly timed to be effective. 
There is a saying that ‘time is money’. Under time language we send out signals indicating the importance of time to us. Time management has become an important of business management. Business enterprises employ several time saving devices in offices, etc.


Types of non verbal communication

 Sign language

Sign language involves use of audio and visual (image) signals.

a) Audio (sound) signals: drum beating is used to make important announcement and to tell the people to assemble at specific places several types of alarm signals are used to caution people. Fire alarm, accident alarm, air raid or assault alarm, VIP motorcade alarms, machine breakdown alarms are examples. A clock alarm is used to make us aware of our time. Buzzers, bush button bells, electric bells, and other sounds signaling systems are used in offices.

Advantages of audio signals
(i)                 Sound signals convey message very quickly.

(ii)               Sound signals are very useful for managing time

(iii)             The working of an organization can streamlined with the help of buzzer (signals) and such other sound signals.

b) Visual signals
Visual signals such as posters, cartons, photographs, drawings, statutes, maps, etc are used to convey messages for general information and education. Books on geography, science, history and economics etc always contain maps and diagrams.

·         Colour photographs are used by hotels tour and travel agencies motor companies etc, all over the world.
·         Similarly traffic lights and lights at railway stations and airports convey relevant information to people.
·         Lights on top of ambulance VIP vehicles and neon signs are useful means of communication.
·         Lights are also used to mark festivals celebrations. Flags, flowers and bouquets convey relevant messages.

Advantages of visual signals
(i)                 Visual signals like pictures and posters Convey messages very easily and economically.
(ii)               Colorful drawings and paintings make communication interesting and motivating
(iii)             Pictures, posters etc. reflect mental makeup and cultural background of the communicator.
(iv)             Posters and painting are useful for informing and educating illiterate people..
(v)               Posters are important for adverts

Limitations of sign language
(i)                 Great skills and efforts are required to draw effective pictures, posters and cartons
(ii)               Only simple and elementary ideas can be communicated through sign language.
(iii)             Cannot be substituted for(i.e cannot be used for other uses), but only supplemented to verbal communication.
(iv)             Can cause misunderstanding among people
(v)               On the spot correction not possible.

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